Your IT team,
without the headcount.
Most IT issues are repetitive. Our AI resolves them in seconds. When something genuinely needs a human, our UK-based engineers step in with full context. No handoff friction.
From £10/user/month · No setup fees · Cancel anytime · UK data centres
I can see your endpoint JB-LAPTOP-01 is showing high memory usage (89%). This is likely causing Outlook to struggle with attachments.
Let me clear the Outlook cache and restart the application. This should resolve it—give me 30 seconds.
How it works
Three steps. No lengthy onboarding. Most customers are fully operational within the hour.
Onboard your company
Sign up, add your team, and upload any existing IT documentation. Our wizard walks you through in five steps. Feed the AI your network info, policies, and common procedures.
Your team gets instant support
Staff raise issues through live chat. The AI draws from your knowledge base, documentation, and real-time endpoint data to resolve problems on the spot. Password resets, software issues, VPN trouble—sorted in seconds.
Humans for the hard stuff
When the AI can’t fix it, the ticket goes to our UK engineers with full conversation context and diagnostics attached. No repetition, no cold handoffs. They pick up exactly where the AI left off.
What’s included
Everything you need to run IT support for a modern business, without hiring an internal team.
AI Live Chat
24/7 intelligent chat trained on your environment. Resolves common issues without human involvement.
Endpoint Monitoring
Lightweight agent on each device. CPU, memory, disk, network—monitored continuously. Catches problems early.
Smart Escalation
AI knows its limits. When it can’t resolve something, it escalates to a human with full context. No cold transfers.
Knowledge Base
Upload your IT docs, network diagrams, and procedures. The AI uses them to give accurate, company-specific answers.
Document Management
Central repository for IT policies, procedures, and guides. Searchable and directly referenced by the AI.
Reporting & Analytics
See what’s happening across your estate. Ticket volumes, resolution rates, endpoint health, usage trends.
What our clients say
“We were spending £4k a month on a traditional MSP. IT Support Helpdesk costs us £800 and our ticket resolution is actually faster. The AI handles about 80% of everything without us lifting a finger.”
Sarah Chen
Operations Director, Meridian Digital — 80 users
“The endpoint monitoring caught a failing SSD on our finance director’s laptop before it died. That alone justified the entire service for the year. Genuinely proactive, not just reactive.”
James Wright
IT Manager, Oakley & Partners LLP — 45 users
“Our staff just message the chat and things get fixed. No more logging tickets and waiting. The knowledge base means it actually knows about our specific setup—our VPN, our printers, our M365 config.”
Rachel Patel
MD, Fern & Co Accountants — 22 users
Straightforward pricing
AI support at a fixed rate. Human hours when you need them. No surprises.
Full AI support for your entire team. Everything included.
- 24/7 AI live chat
- Endpoint monitoring agent
- Knowledge base & documents
- Smart escalation to humans
- Usage analytics dashboard
- Windows & macOS agents
Pre-purchase engineer hours for complex issues, projects, and on-site work.
- UK-based engineers
- Full conversation context
- Remote & on-site options
- Project-based work
- Infrastructure changes
- Flexible hour packages
Ready to sort your IT support?
Set up takes less than an hour. Start with a free trial—no card required, no commitment. See how much time your team gets back.
No credit card required · 14-day free trial · Cancel anytime